These Terms & Conditions (the "Terms") govern the use of the web application DrawDownDiary (available at thedrawdowndiary.com), operated by:
Astrid Jaeger
Laubenweg 22
9020 Klagenfurt am Wörthersee
Austria
E-mail: support@thedrawdowndiary.com
By registering an account or using the service you accept these Terms. Conflicting terms of the user are not recognised.
DrawDownDiary is a web-based trading-journal tool that lets users record, evaluate and analyse their trades. The service is provided as Software-as-a-Service (SaaS).
The following plans are offered:
Free: free of charge, up to 50 trades, basic statistics
Pro: €9.99/month incl. VAT — unlimited trades, all features
Lifetime: €59.99 one-time payment incl. VAT — access to all features for as long as the service is operated
We reserve the right to adjust the scope of the Free plan at any time.
Registration with an e-mail address and password is required. Use of the service is restricted to persons aged 18 or over. The user warrants that they are of legal age and that the data provided is correct and complete. Sharing access credentials with third parties is prohibited.
There is no entitlement to the creation or maintenance of an account. We reserve the right to suspend or delete accounts in the event of a breach of these Terms.
(1) The presentation of the plans on the website does not constitute a binding offer but an invitation to place an order.
(2) The order process comprises the following technical steps: selecting a plan on the pricing page → confirming the Terms and the Privacy Policy as well as the consent to immediate performance (each via checkbox) → redirection to the payment provider Stripe → entering payment details → binding conclusion by clicking the payment button in the Stripe checkout. Until then, entries can be corrected at any time or the process abandoned.
(3) The contract is concluded upon successful payment. The user receives a payment confirmation by e-mail.
(4) We store the order data. The Terms in their current version can be accessed at any time at thedrawdowndiary.com/agb and can be saved or printed by the user.
(5) The contract languages are German and English. In case of discrepancies between the language versions, the German version prevails.
All prices are in euros and include the statutory value-added tax (VAT). VAT is calculated and remitted via our payment provider Stripe.
Pro subscription: billed monthly in advance. The subscription renews automatically unless cancelled before the end of the current billing period. Cancellation is possible at any time via Settings → Cancel subscription; access remains until the end of the paid period. Consumers may additionally declare their cancellation via the "Verträge hier kündigen" (cancel contracts here) button at thedrawdowndiary.com/cancel, without having to log in.
Lifetime access: one-time payment, no recurring charge. Access applies for as long as the service is operated.
Payments are processed via Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland). We do not store credit-card data.
(1) For distance contracts, consumers generally have the right to withdraw from the contract within 14 days of its conclusion without giving reasons (§ 11 of the Austrian Distance Selling Act, FAGG).
(2) Pro subscription (digital service): if the user expressly requests at purchase that we begin performance before the withdrawal period expires (immediate activation) and subsequently withdraws within the period, the user must pay a proportionate amount for the service already provided up to the withdrawal (§ 16 FAGG). The right of withdrawal expires once the service has been fully performed (§ 18 (1) no. 1 FAGG).
(3) Lifetime access (digital content): the right of withdrawal expires if we have begun provision before the end of the withdrawal period with the user's express consent combined with their acknowledgement of the loss of the right of withdrawal (§ 18 (1) no. 11 FAGG). This consent is requested separately and expressly at checkout and is documented and confirmed by us.
(4) Exercise: withdrawal can be declared in any form, e.g. by e-mail to support@thedrawdowndiary.com. The model withdrawal form below may be used but is not mandatory.
(5) Consequences: payments already made will be refunded — where applicable minus the proportionate amount under para. 2 — within 14 days of receipt of the withdrawal declaration, using the same means of payment.
(6) Voluntary money-back guarantee:independently of the statutory right of withdrawal, we grant a voluntary 30-day money-back guarantee for the Pro plan. Guarantor: Astrid Jaeger (address see Impressum). The guarantee applies once per user to the first purchase of the Pro subscription and can be claimed informally, without stating reasons, within 30 days of the purchase date by e-mail to support@thedrawdowndiary.com. The fee paid for the first billing period will be refunded in full using the same means of payment within 14 days; the subscription ends upon refund. The user's statutory rights (in particular withdrawal and warranty) remain unaffected by this guarantee.
(If you wish to withdraw from the contract, please fill in this form and send it back to us.)
— To: Astrid Jaeger, Laubenweg 22, 9020 Klagenfurt am Wörthersee, Austria, e-mail: support@thedrawdowndiary.com
— I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service: DrawDownDiary plan (Pro / Lifetime): ______________
— Ordered on: ______________
— Name of consumer(s): ______________
— Address of consumer(s): ______________
— Signature of consumer(s) (only for paper notifications)
— Date: ______________
(*) Delete as appropriate.
We aim for high availability of the service but do not guarantee uninterrupted accessibility. Scheduled maintenance will be announced where possible. In the event of technical disruptions there is no entitlement to compensation or credit unless caused by gross fault on our part.
The user undertakes
— to use the service only within the scope of these Terms and applicable law,
— not to perform automated access (bots, scrapers) to the platform,
— not to enter content that violates applicable law,
— to keep access credentials secure and to change them immediately if misuse is suspected.
DrawDownDiary does not constitute financial advice. The data entered and the evaluations serve exclusively for personal documentation and do not replace professional investment advice. Automatically generated evaluations, statistics and "insights" are based exclusively on historical data entered by the user and do not constitute a recommendation to buy, sell or hold financial instruments.
Risk warning:trading in financial instruments (in particular leveraged products, crypto assets, CFDs and derivatives) involves substantial risks and can lead to the complete loss of the capital invested. Past results are not a reliable indicator of future performance. Trading decisions are made solely at the user's own responsibility.
(1) Logged-in users receive a personal referral link. If a person registers via this link and purchases a paid plan (Pro or Lifetime) for the first time, this counts as a successful referral.
(2) Rewards: 1 successful referral = 1 month of Pro; 5 = 1 year of Pro; 10 = Lifetime access. Reduced thresholds (1 / 4 / 7) apply to users who themselves registered via a referral. Referred users receive a 20% discount on their first purchase.
(3) Rewards are non-transferable and will not be paid out or redeemed in cash.
(4) Abuse (e.g. self-referral via secondary accounts, automatically created accounts, manipulation of attribution) leads to exclusion from the program and forfeiture of rewards not yet credited.
(5) We may change or discontinue the program with effect for the future; rewards already credited remain unaffected.
(6) Referral tracking uses the ddd_ref cookie and only with consent (details in the Privacy Policy).
We are liable without limitation for damage caused by intent or gross negligence, for personal injury, and under mandatory statutory provisions.
For slight negligence we are liable only in the event of a breach of essential contractual obligations, and in that case limited in amount to the amount paid in the respective month or, for Lifetime access, to €59.99.
We are not liable for trading losses arising from the use or non-use of the service. DrawDownDiary is a documentation tool, not a trading system.
All rights to the software, design and content of DrawDownDiary remain with Astrid Jaeger unless stated otherwise. Data entered by the user (trades, logs) remains the property of the user. We grant the user a non-transferable right to use the platform.
Personal data is processed in accordance with our Privacy Policy and the GDPR (EU) 2016/679.
(1) We may amend these Terms with effect for the future where this is necessary due to changes in legislation or case law, regulatory requirements, security needs or changes to the scope of features, and provided the user is not unreasonably disadvantaged. Essential obligations and prices will not be changed by this route.
(2) Changes will be announced by e-mail at least 30 days before they take effect. The announcement will separately point out the right to object and the significance of remaining silent. If the user does not object before the changes take effect, the amended Terms are deemed accepted.
(3) If the user objects, the contract continues under the previous terms. In that case we are entitled to terminate the contract at the end of the current billing period; for Lifetime access we will refund a reasonable proportionate amount.
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers in other EU countries, mandatory consumer-protection provisions of their country of residence remain unaffected.
For disputes with businesses, the operator's seat (Klagenfurt am Wörthersee) is agreed as the place of jurisdiction.
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.